Shipping policy

Thank you for choosing URAHARA. Please review our shipping policy below for Domestic and International orders:

Domestic Shipping Rates:

  • Standard Shipping: $15
    • We utilise Australia Post for standard shipping.
    • Estimated delivery time: 4 to 10 business days.
  • Express Shipping: $20
    • Enjoy faster delivery with our express shipping option through Australia Post.
    • Estimated delivery time: 1 to 3 business days.
  • Free Shipping: Orders over $500 qualify for free standard shipping.

International Shipping Rates:

United Kingdom:

  • Standard Shipping: £20
    • We utilise Australia Post for standard shipping.
    • Estimated delivery time: 10 to 15business days.
  • Express Shipping: £30
    • Enjoy faster delivery with our express shipping option through Australia Post.
    • Estimated delivery time: 5 to 10 business days.
  • Free Shipping: Orders over £250 qualify for free standard shipping.
  • Courier providers: If you wish to opt for courier companies on offer your shipping rates will be calculated at check out.

United States:

  • Standard Shipping: $20 USD
    • We utilise Australia Post for standard shipping.
    • Estimated delivery time: 10 to 15 business days.
  • Express Shipping: $35 USD
    • Enjoy faster delivery with our express shipping option through Australia Post.
    • Estimated delivery time: 5 to 10 business days.
  • Free Shipping: Orders over $325 USD qualify for free standard shipping.
  • Courier providers: If you wish to opt for courier companies on offer your shipping rates will be calculated at check out.

Japan:

  • Standard Shipping: ¥2,500
    • We utilise Australia Post for standard shipping.
    • Estimated delivery time: 10 to 15 business days.
  • Express Shipping: ¥4,500
    • Enjoy faster delivery with our express shipping option through Australia Post.
    • Estimated delivery time: 5 to 10 business days.
  • Free Shipping: Orders over ¥40,000 qualify for free standard shipping.
  • Courier providers: If you wish to opt for courier companies on offer your shipping rates will be calculated at check out.

South Korea:

  • Standard Shipping: ₩25,000
    • We utilise Australia Post for standard shipping.
    • Estimated delivery time: 10 to 15 business days.
  • Express Shipping: ₩40,000
    • Enjoy faster delivery with our express shipping option through Australia Post.
    • Estimated delivery time: 5 to 10 business days.
  • Free Shipping: Orders over ₩400,000 qualify for free standard shipping.
  • Courier providers: If you wish to opt for courier companies on offer your shipping rates will be calculated at check out.

Rest of the World:

  • Standard Shipping: $30 AUD
    • We utilise Australia Post for standard shipping.
    • Estimated delivery time: 10 to 15 business days.
  • Express Shipping: $50 AUD
    • Enjoy faster delivery with our express shipping option through Australia Post.
    • Estimated delivery time: 5 to 10 business days.
  • Free Shipping: Orders over $500 AUD qualify for free standard shipping.
  • Courier providers: If you wish to opt for courier companies on offer your shipping rates will be calculated at check out.

Order Processing:

  • All orders will be processed within 48 hours

Shipping Confirmation:

  • Once your order has been dispatched, you will receive a shipping confirmation email with tracking information.

Delivery Times:

  • Actual delivery times may vary based on your location and other factors.

Return and Exchange:

  • Return and exchange shipping costs are the responsibility of the customer.

Tracking Your Order:

  • Easily track your order using the provided Australia Post tracking number in your shipping confirmation email.

International Taxes and Duties:

When shipping orders to destinations outside of Australia, customers should be aware of potential import taxes, customs duties, and fees imposed by the receiving country. The recipient assumes the role of the importer of record and is obliged to adhere to all laws and regulations of the destination country, ensuring the lawful importation of the product.

International shipments may incur import taxes, customs duties, and fees that are applied upon the arrival of the shipment at the destination country. The recipient bears the responsibility for covering these taxes, customs duties, fees, and any additional charges associated with customs clearance. It is important to note that we have no control over these charges, and their specific amounts are unpredictable. Customs policies vary widely across different countries; for detailed information, customers are advised to contact their local customs office.

It is worth mentioning that in cases where customs clearance procedures are necessary, there might be delays beyond our original delivery estimates.

In the event that a customer refuses to pay import taxes, customs duties, or any associated fees linked to the shipment, the customer is obligated to bear all costs related to the return parcel. This includes both initial and return delivery fees, along with any taxes, customs duties, or fees linked to the shipment.


Questions or Concerns:

  • If you have any questions or concerns regarding your order or our shipping policy, please contact our customer support at store@urahara-store.com.

Thank you for shopping with URAHARA!

Last Updated: 23/02/24